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Users Continue to Experience Problems With iPhone 4 Proximity Sensors
Users Continue to Experience Problems With iPhone 4 Proximity Sensors
Noted early on, the topic has received considerable attention on Apple's support discussionsand in our own forums (1, 2, 3), with users reporting either that the proximity sensors fail to turn off the display during calls, resulting in unintended hangups and other actions, or that the sensors failed to turn the display back on after a call, resulting in a black screen.
Macworld has summarized the effort of those seeking to address the issue, with some users reporting success with resetting some of their iPhone's settings.
While many users have reported being unable to replicate the issue, suggesting that it may not be a universal fault, asignificant number of users are experiencing proximity sensor-related problems. Apple has yet to comment on the issue, and it is unclear whether it is a hardware or software problem, although the majority of observers are leaning toward the software explanation. If so, users can hold out hope that a simple software update, such as that planned for the signal strength issue in the next few weeks, may be able to fix the issue.